Please note that my current turn around time is about 10-14 days, (this means it takes me 10-14 days to complete your piece, then ship it) I usually finish earlier, but this time should be taken into consideration when purchasing.
We do the best we can to get your items shipped to you in a timely manner. Sometimes there are delays in the mailing process and weather is one of them. We do not track your packages for you. We will validate both your Paypal address and Twinkle Creations address to ensure accuracy. Please make sure when creating your own log in that your address is correct. We are not responsible for lost packages due to your error in typing your address. We ship either via Purolator or Canada Post Express (depending on item) and their prices sometimes change which makes ours change we have no control over their prices. If you have an issue with your package tracking contact the Purolator/Canada Post as we are not responsible for your package once it leaves us. We ship Monday-Friday excluding holidays.
For those who are local and wish to save on shipping, please note that you can pick up your items in Cochrane.
If you wish to have your items dropped off (only valid for Cochrane and surrounding area.) we are now charging a $5 delivery fee.